Privacy Policy

Last updated: April 1, 2026

1. Introduction

DuoCode Technology (SSM Registration No. 202603062356, LA0087244-A), a sole proprietorship registered in Malaysia with its principal place of business at No 4 Jalan Mohd Tahir 1, 41200 Klang, Selangor ("we", "us", "our"), is committed to protecting the privacy and personal data of our website visitors and clients.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Malaysian Personal Data Protection Act 2010 ("PDPA").

2. Data We Collect

We may collect the following personal data when you interact with our website or services:

  • Contact Form Data: name, email address, phone number, and message content when you submit our contact form.
  • Communication Data: correspondence via email or WhatsApp when you reach out to us.
  • Usage Data: anonymized analytics data collected through Vercel Analytics, including page views, device type, browser, and approximate geographic location.
  • Client Project Data: business requirements, technical specifications, and project-related information provided during our engagement.

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To respond to your inquiries and provide requested information about our services.
  • To deliver, manage, and improve our software development services.
  • To communicate project updates, invoices, and related correspondence.
  • To analyze website usage patterns and improve our website experience.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

Under the PDPA, we process your personal data based on one or more of the following:

  • Consent: when you voluntarily submit your data through our contact form or initiate communication.
  • Contractual necessity: when processing is required to perform our services under an agreed engagement.
  • Legal obligation: when we are required to retain or disclose data by law.

5. Cookies and Analytics

Our website uses Vercel Analytics, a privacy-friendly analytics service that collects anonymized usage data. Vercel Analytics does not use cookies for tracking and does not collect personally identifiable information. For more information, see Vercel's Analytics Privacy Policy.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Service providers: hosting (Vercel), email, and communication platforms necessary to operate our business.
  • Legal authorities: when required by law, court order, or governmental regulation.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 12 months unless an ongoing business relationship exists. Client project data is retained for the duration of the engagement plus 3 years.

8. Your Rights Under the PDPA

Under the Malaysian PDPA, you have the right to:

  • Access your personal data held by us.
  • Correct any inaccurate or incomplete personal data.
  • Withdraw consent for processing at any time (this does not affect the lawfulness of prior processing).
  • Request deletion of your personal data, subject to legal and contractual retention requirements.

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS with HSTS enabled, and our hosting infrastructure is managed by Vercel with enterprise-grade security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Business: DuoCode Technology
  • Address: No 4 Jalan Mohd Tahir 1, 41200 Klang, Selangor, Malaysia
  • Email: duocodetechu@gmail.com
  • WhatsApp: +60 14-739 8281
© 2026 DuoCode TechnologyTerms of Service